Reference

Understand Your Rights on 4bets

Every account on 4bets operates under a clear set of terms that govern how your data is stored, how disputes are handled, and what you can expect from…

Clear Account TermsIndia-Applicable PolicyData Privacy CommitmentTransparent Dispute ProcessDirect Legal Contact
4bets Understand Your Rights on 4bets
REACH OUR LEGAL TEAM

Open a Legal or Policy Query With Us

Email Legal Support Send your legal queries, data-access requests or account-policy concerns directly to our legal support address. We aim to respond within two working days and keep every correspondence on record for your reference.
Live Chat — Policy Questions Our chat agents are available around the clock and can escalate formal legal questions to the appropriate internal team. For UPI or Paytm transaction disputes, have your transaction ID ready when you start the chat.
Account Dashboard Requests Log in to your 4bets account and use the Help section to submit a formal data-access or deletion request. Requests submitted through the dashboard are automatically timestamped and tracked to our legal team's queue.
HOW WE PROTECT YOUR ACCOUNT

Explore How 4bets Handles Your Data and Security

We apply consistent security and data-handling practices across every account, from the moment you make your first UPI deposit to the point you request account closure.

Data Collection Scope

We collect only the data needed to operate your account: your name, contact details, payment method identifiers for UPI, Paytm or PhonePe, and transaction history. No unnecessary data is held beyond what is legally required.

Cookie Policy

Our site uses functional and analytics cookies. You can manage cookie preferences via the consent banner shown on your first visit or through your browser settings at any time without affecting your core account access.

Account Security Measures

Your account is protected by password hashing, two-factor authentication options, and session-timeout controls. We do not store payment credentials directly — UPI and Paytm interactions are handled through tokenised payment APIs.

Data Retention Period

Account data is retained for as long as your account remains active and for a defined period afterwards as required by Indian financial and legal regulations. Once the retention window closes, data is securely deleted from our systems.

Who to Contact for Data Requests

To request a copy of your data, raise a deletion request, or ask about how specific information is used, write to our data-handling team via the email listed in your account Help section or through the live chat escalation path.

Requesting Policy Changes

If you believe information we hold about you is inaccurate, you can request a correction at any time through your dashboard. We aim to process correction requests within five working days and will confirm the update by email.

Check the Answers to Common Legal Questions

The questions below address the legal and policy matters we hear about most from account holders in India. If your question is not covered here, our support team can escalate it directly to the appropriate legal contact.

Your account agreement is governed by the applicable laws of India. Any formal dispute that cannot be resolved through our support process will be subject to the jurisdiction applicable in your state, in line with Indian law.

We collect your name, email address, phone number, and the identifiers associated with your chosen payment method — UPI, Paytm or PhonePe. We do not collect or store full payment credentials; those stay within the respective payment platform.

After account closure, we retain records for the period required by Indian financial regulations and our internal compliance policy. Once that window ends, your data is permanently deleted from our active systems and backups.

Yes. Submit a data-access request through the Help section of your dashboard or by emailing our legal support address. We will compile and send your data summary within the timeframe set by applicable Indian data-handling rules.

Start a chat with our support team and provide your transaction ID, the payment method used — UPI, Paytm or PhonePe — and the date of the transaction. Agents can escalate unresolved disputes to our finance and legal review queue.

Access to our platform depends on local law and is available where local law permits. Some Indian states have specific rules around online wagering and gaming; it is your responsibility to confirm that access is lawful where you are located.

Log in and go to the Help section, or contact our legal support email. Correction requests are processed within five working days; deletion requests follow our retention policy and are confirmed once the applicable hold period has lapsed.