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Explore How 4bets Handles Your Privacy

At 4bets, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe transactions protectedYour right to access or delete dataIndia-region jurisdiction notedContact path always open
Explore the lobby Read FAQ
4bets Explore How 4bets Handles Your Privacy
REACH OUR PRIVACY TEAM

Open a Privacy Request With Us Directly

If you want to access, correct or remove your personal data, our privacy team handles every request within the timeframes required by applicable law.

Email Support Send your data request to our dedicated privacy address. Include your registered account email and the specific action you need — access, correction or deletion — so we can process it without delay.
Live Chat Start a live chat session from inside your 4bets account any time. Our agents can log a formal privacy request on your behalf and give you a reference number to track progress through to resolution.
In-Account Request Form The privacy request form sits under Account Settings. Fill in the type of request and attach any identity verification the form asks for — this is the fastest path because it pre-populates your account details automatically.
HOW WE PROTECT YOUR DATA

Switch On Full Account Security With 4bets

We apply layered security across every part of your account — from the moment you register to every deposit and withdrawal you make via UPI, Paytm or PhonePe.

Data Encryption in Transit

Every connection between your device and our servers uses TLS encryption. This covers account logins, payment submissions through UPI or PhonePe, and live session traffic — so your data is never exposed in transit.

Cookie Controls

We use cookies for session management, fraud detection and measuring which parts of the lobby you engage with. You can review and adjust non-essential cookie preferences through the cookie settings panel in your account at any time.

Account Access Logs

Your account keeps a rolling log of recent login events — device, location and timestamp. If you spot an entry you do not recognise, you can flag it immediately and we will investigate and lock the session within hours.

Data Retention Schedule

We hold transaction data, including Paytm and UPI records, for the period required by applicable financial regulations in your jurisdiction. Once that period ends, data is deleted or anonymised on a scheduled basis — not stored indefinitely.

Third-Party Data Sharing

We share only the minimum data needed with payment processors like Paytm, UPI networks and PhonePe to complete your transactions. No personal profile data is sold or rented to advertisers or data brokers under any circumstances.

Requesting Changes or Deletion

Send a written request to our privacy team with your account email and the change you need. We will verify your identity, action the request, and confirm completion in writing — all within the timeframe your local law requires.

Check the Answers to Common Privacy Questions

Below you will find answers to the privacy questions we hear most from account holders in India. If your question is not covered here, contact our privacy team through any of the channels listed above and we will respond directly.

We collect your name, email address, date of birth and contact number at registration. Once you add a payment method — UPI, Paytm or PhonePe — we also store the transaction identifiers needed to process and reconcile deposits and withdrawals.

Retention periods depend on applicable law in your jurisdiction. Financial transaction records are typically held for the period required by local regulations. After that period, personal data is either deleted or anonymised so it can no longer be linked to you.

Yes. Submit a data access request through Account Settings or by emailing our privacy team. We will verify your identity and send a structured copy of your personal data within the timeframe your local data-protection rules prescribe.

Only with the payment processors required to handle your UPI, Paytm or PhonePe transactions, and only the minimum fields needed to complete each payment. We do not sell or share your personal profile with advertisers, data brokers or unrelated third parties.

Send a deletion request to our privacy team with your registered email address and account username. We will confirm your identity, process the deletion, and send written confirmation once complete — subject to any legal retention obligations that apply in your region.

We use essential cookies for secure logins and session continuity, and optional analytics cookies to understand lobby usage patterns. You can accept, reject or customise non-essential cookies through the cookie settings panel available in your account preferences.

Contact our privacy team directly via email or the in-account request form. If you remain dissatisfied after our response, you may have the right to escalate to the relevant data-protection authority in your jurisdiction under local law.

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